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Iberostar Ensenachos Hotel

Adres: Cayo Ensenachos ,villa Clara (Ex. Royal Hideaway Cayo Ensenachos) Cayo Santa, Maria, Küba

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Müsaitlik
Ne zaman konaklamak istersiniz ? Iberostar Ensenachos Hotel ?
Genel Bilgiler

This luxury-style beach hotel welcomes guests into a lobby with 24-hour reception and check-out services. The younger guests can let off steam in the children's playground and kids' club. Guests can enjoy a drink in one of the 6 bars, dine at a choice of restaurants and let their hair down in the onsite nightclub. Conference facilities are available to business travellers..

Otelin Yeri

This hotel is located in Cayo Ensenacho on the beautiful coast of Cuba, only some 50 m from the beach. Guests will find Remedios about 58 km away and it is around 100 km to Santa Clara. Santa Clare International Airport is 90 minutes away and it is 5 minutes from Cayo Las Brujas Airport..

Otel Odaları

All rooms are comfortable and come with a bathtub and a hairdryer. They are equipped with satellite TV, a CD/DVD player and a safe. Furthermore, a minibar, an ironing set and air conditioning are provided in all accommodation units as standard..

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Otel Özellikleri
  • restaurant_menuRestoran
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  • child_friendlyçocuk bakımı / aktiviteler

IBEROSTAR ENSENACHOS

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4.2 / 5 (4)
2 months ago
5
5
5
5
5
Great hotel . Nice staff, wide food selection and very good quality, very clean , beautiful beaches, very confortable rooms. I will go back on my next vacation.
6 months ago
5
5
5
5
5
Great Hotel and Beaches !! The best for Kids and very nice personal !!
7 months ago
2
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Reviews Iberostar Ensenachos Let me start this review saying that this hotel that I paid as 5 stars hotel to spend a long weekend with my family is not even a 3 stars and even considering it a 3 stars hotel we didn't get that services. We did not get what we paid for First of all and the worse of all the bad things that happen to us in this hotel: we didn't have air conditioning on the lobby bar, the buffet, the theater and all the restaurants on the main building. Can you imagine eating in a buffet with probably between 100 to 200 person at a time, where they had different grills releasing heat with no A/C?. The cheese was all sweat, the fruits were overdue, the Han at the same time did not look fresh. In favor of the buffet I will have to said that the services was very good, from must of the waiter and waiter assistants. Also beside of how I describe the cheese, the fruits and the Han I personally think that the selection of food was good and the combination was good as well. One of the options that they offer is the Japanese restaurant, that was not an option for us because was close because the A/C The Italian restaurant OMG........STAY AWAY from that place it is disgusting, nothing there taste good. We were 6 persons in the party, the lasaña and the canelones look exactly the same you can not see the difference between them, and not to mention the taste that was horrible, none of the pasta was al dente, what make us think the chef had no idea what Italian food is. Coming back to the A/C. Can you imagine eating inside the place with no ventilation and no A/C in a Caribbean summer. Also the restaurant smelled like old dirty cloth placed in a bag for days before you take it to the laundry. Going to the rooms: even though need maintenance like most of the hotel, were ok, the A/C was strong enough to be able to sleep with comfort, but every day we had to ask for the bath towers to be change even after the film was already cleaned and the explanation was that at the time she made the rooms she didn't have towels. Sitting in a lobby with that extreme hot weather we asked for a bottle of water and the waiter said that they run out of water!!!!!!!! Room services was awful we asked for ice that we never got, we asked for the safety box to be fix and it was not. We order food to the room and they said they don't have any soda and if we want soda we can go to the lobby or the pool and get soda or water there. What kind of room services is that in 5 stars hotel? The pool is totally outdated but the 2 bartenders Eduardo y Orlando were absolutely amazing, very knowledgeable about drink, very friendly and always smiling, always making the impossible, possible to accommodate our petitions. They do have a 5 stars services. The gym is outdated as well but there is a trainer there that stands above and beyond with his services his name was Carlos, we got the opportunity to be with him twice and we were hoping to be able to have him every day, we took my son to initiated him on the gym and he was there giving advices, tips of how to do it, from the beginning to the end. He was very patient and listening to him teaching my I was able to get how much passion he had for what he does and how knowledgeable he is. Another 5 stars services on that hotel. To continue talking about services and persons who deserve to be mention in our review: At the buffet we got Danay, Javier and Julio, those 3 waiter made our stay at the buffet more pleasant beside of the heat, they were extremely professional and they were always on top of our needs to accommodate us. They deserve another 5 star in services. The Ensenachos beach is a very good beach, very quiet and definitely a place to enjoy. I won't recommend this hotel to anybody and if you decide to come. Please come with a very low expectation and in that way you will not be frustrated.
one year ago
5
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5
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5
Great hotel! Nearly a paradise!